Once contacted the client will require the service provider to undertake the following tasks;
- Put warning signs when cleaning and remove after cleaning (the service provider to provide).
- Remove rubbish, dirt, stains cobwebs, spills, or foreign objects and generally ensure that all areas are clean.
- Ensure that all areas are free from any foul or unpleasant odors.
- Ensure that all polished surfaces retain their shining gloss.
- Collect and dispose all rubbish or refuse from the buildings to places designated for the purpose of disposing.
- Cleaning of all the dustbins and having them dressed with liner bags.
- Thoroughly scrub floors and keep them dry always.
- Wipe, dust and clean all furniture in offices, workstations, computer services shelves in offices, labs and library and all furniture in lecture halls.
- Keep all walls clean at all times.
- Cleaning of windows and mirrors.
- Arrangement of furniture in a professional manner at the reception, lobby areas, offices, boardrooms and other meeting venues and lecture halls.
Staffing for Cleaning Services
Most offices and organizations may set standards for staffing of cleaning service company. This is the case in most parts of Kenya including Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, Kakamega. Other than being professional the following maybe required of them:
- Ensure a minimum of one Supervisor per region..
- Ensure a clear reporting structure and clear communication with contact information for the supervisors.
- All staff should be fluent in English or Kiswahili
- All staff should at all times be in branded uniform and identification badges.
- Protective gear must be provided.
- The service provider should provide adequate staff to offer the cleaning service and enough reserve employees for replacement on unsatisfactory performance, sickness, absence or any other reason.
- The service provider is expected to provide adequate equipment for use during cleaning.
Equipment and Materials
The cleaning Service provider is expected to provide adequate functional equipment and materials for use during the duration of the contract. The organization outsourcing shall have the right to inspect, approve or reject equipment and materials provided by the Service Provider before commencement of the contract or during implementation.
The following is a list of the minimum required equipment for the contract:
- Buffing/scrubbing machines and accessories.
- Sucking machines and accessories.
- 20m long telescopic poles and accessories
- Carpet vacuum and accessories (wet and dry)
- Extension cables capable of stretching 100 m.
- Hose pipes.
- Ladders to reach high window surfaces
- Cleaning trolleys
- Automated air fresheners for all staff executive washrooms.
- Cleaning signs
- Any other equipment required in cleaning
The Service Provider shall provide cleaners with all required materials and have a store of the cleaning materials in the clients store to ensure efficient an uninterrupted performance of duty. This shall not be limited to:
- cobweb remover
- Hand brushes,
- Soft broom.
- Scrubbing broom
- Mop bucket
- Mop
- Floor rug
- Dust pan
- Table Dusters (wet cleaning)
- Small Bucket
- Scouring pads
- Steel wool
- Masks and gloves
- Caddy box
The cleaning Service Provider shall provide and keep and store in the premises of the Client the following materials and the quality and brand of the said materials shall match the samples provided by the client.
- Floor polish
- Stripper
- Floor Maintainer
- General Purpose Cleaner Multipurpose / disinfectant liquid soap
- Toilet cleaner
- Furniture cleaner
- Window cleaner
- Leather cleaner as per sample
- Dettol
- Hand washing cream
- Carpet shampoo
- Carpet extractor
- Traffic wax liquid for terrazzo floor
- Floor wax
- Scouring powder
- Bleaching agent
- Polishing agent
- Dustbin liner bags -, color and size
- Toilet balls
- Air freshener
- Wax / polish for corridors.
- White board spirit.
- Assorted buffing and scrubbing pads – black, green, yellow,
- Grease remover
- Any other cleaning material required
Provision of Toilet Papers, Hand Washing Soaps and Air Fresheners
Supply of moth balls, air fresheners, antibacterial liquid hand washing soaps, high quality brilliant white toilet papers. Samples of the toilet paper, hand soap,and air fresheners should be approved by client representatives. These will be supplied to specific washrooms as directed by the client for example automated air fresher, tissue dispenser, hand wash dispenser to be provided.
Contact us
First class cleaning services is a professional company with operations and active contracts in Nairobi, Mombasa, Kisumu, Nakuru, Eldoret and Kakamega Kenya. Our catalogues run from cleaning to sanitary disposal bin services, fumigation/ pest control, toiletries supply.
Other than office cleaning we offer services to hospitals, schools, malls, banking halls, warehouse, go downs, apartments, salons, social halls, churches among others.
Contact us on sales@firstclasscleaning.co.ke or call 0721867339.
