The next thing any potential employer will do is to call the references given by the potential cleaning companies. It may seem a bit overwhelming, especially if you ended up with 2-3 references each! But remember, choosing a professional commercial cleaner is important! After all, they will end up spending a significant amount of time in your workplace.
Because of this, it’s important to do your due diligence to ensure you do choose a company that is not only professional, but can provide you with the services that you need.
When calling references, it’s also a good idea to write down a few questions ahead of time so you aren’t caught off guard with nothing to say! You may want to ask questions such as:
- What was the company’s communication like?
- Were they respectful of your home/office?
- What were the cleaning staff like? Were they polite? Did you feel comfortable speaking with them?
- Did you find that your contract was clear and easy to understand?
- Were there any hidden fees or unknowns that you only found out after you hired the company?
- If any mistakes occurred, how were they solved?
- Overall, how would you rate your experience with the company?
You can also ask references if there were any particular noteworthy experiences (either good or bad) that they would feel comfortable sharing with you.
At First Class Cleaning Services, we are outsourced in facility cleaning, sanitary waste disposal bins, fumigation/ pest control within Nairobi, Kisumu, Mombasa, Nakuru, and Eldoret Kenya. With 2000+ staff capacity be sure to partner with us to help meet your cleaning services demands. Email us on sales@firstclasscleaning.co.ke
