1. Concourse Cleaning
A. Shining and Dusting
1. Lobby and entrance floors will be clean and free of dirt streaks and there will be no dirt remaining in corners, behind doors, or where the dirt is picked up with the dustpan after the sweeping operation.
2. Wads of gum, tar, and other sticky substance will have been removed from the area.
3. Grills and woodwork will be dust-free after dusting.
4. There will not be any spots or smudges on the wall surfaces
B. Polishing and Wall Spotting
1. Doorknobs push bars, kick plates, railings, doors and other surfaces will be clean and polished to an acceptable luster.
2. Trolley park and drinking fountains will be cleaned and free of stains. There will not be any dirt left in corners, under furniture, or behind doors.
2. Baseboards, furniture, and equipment will not be disfigured or damaged during the cleaning operation.
3. There will not be any dirt left where sweepings were picked up.
4. Furniture and equipment moved during sweeping will be replaced.
5. There will be no trash or foreign matter under desks, tables, or chairs.
cleaned and free of stains. The wall surfaces around the drinking fountains will be free of water spots and streaks.
3. Wall surfaces up to a standing height will be free of finger marks, smudges, and other dirt spots of any kinds.
C. Mopping
1. The concourse will be free of loose and/or caked dirt particles and will present an overall appearance of cleanliness after the mopping operation.
2. Walls, baseboards, and other surfaces will be free of watermarks, scars from the cleaning equipment striking the surfaces, and splashing from the cleaning solution and rinse water.
3. All surfaces will be dry and the corners and crevices clean after mopping.
2. Office Cleaning
A. Trash Removal
1. All wastepaper baskets will be empty and in place, clean and ready for use. Liners will be inserted as required.
2. All ashtrays will be empty and in place, clean and ready for use.
3. Ashes and trash bags, when filled will be disposed of quickly.
B. Sweeping or Vacuum Cleaning
1. There will not be any dirt left in corners, under furniture, or behind doors.
2. Baseboards, furniture, and equipment will not be disfigured or damaged during the cleaning operation.
3. There will not be any dirt left where sweepings were picked up.
4. Furniture and equipment moved during sweeping will be replaced.
5. There will be no trash or foreign matter under desks, tables, or chairs.
C. Dusting
1. There will not be any dust streaks on desks or other office equipment.
2. Woodwork, after being properly dusted, will appear bright.
3. Corners and crevices will be free from any dust.
4. There will not be any oily spots or smudges on walls
5. When inspected , there should be few traces of dust on any surface.
6. Windowsills, door ledges, doorframes, door louvers, window frames, wainscoting, baseboards, columns, and partitions will be free of dust.
D. Damp-Wiping
1. Mirrors, ashtrays, door glass, and all other glass that can be reached while standing on the floor will be clean and free of dirt, dust, streaks, and spots.
E. Clean Rugs
2. Rugs will be clean and free from dust, dirt, and other debris.
3. There will be no trash or foreign matter under desks, tables, or chairs.
4. Any furniture moved during rug cleaning will be replaced.
3. Stairway Cleaning
A. Sweeping and Dusting
1. Stair landings, steps and all corners of stair treads will be free of loose dirt or dust streaks after sweeping.
2. Stair railings, door moldings, ledges, and grills will be dust free after dusting. The dust will have been removed rather than pushed around.
B. Cleaning, Polishing and Wall Spotting
1. Glass surfaces will be clean and free of any smudges, finger marks and dirt.
2. Handrails, doorknobs, and other surfaces will be clean and polished to an acceptable luster.
3. Walls up to a standing height will be free of finger marks and other dirt spots of any kind.
C. Mopping and Scrubbing
1. Stair landings and steps will be free of loose and/or caked dirt particles and will present an overall appearance of cleanliness after mopping or scrubbing.
2. Walls, baseboards, and stair risers will be free of watermarks, scars from the equipment striking the surfaces and splashing from the cleaning solution.
3. All surfaces will be dry and the corners and cracks clean after dry mopping.
4. Lifts Cleaning
1. Vacuum Cleaning and Dusting
a) Interior surfaces of lifts will be free of loose dirt & dust streaks.
2. Cleaning, Polishing and Wall Spotting
a) Handrails, controls, and other surfaces will be clean and polished.
b) Wall will be free of finger marks and other smudges.
3. Mopping, Waxing and Polishing
a) Lift walls will be free of splash marks. Floor will be clean and base plates and thresholds polished.
4. Landings
b) The landings and treads will be free of loose dirt, dust streaks, and gum or other foreign substances.
5. Cleaning, Dusting, Polishing and Wall Spotting (Lift)
a) The walls and all objects in the area will be free of finger marks and other smudges.
a) Lift walls will be free of splash marks. Floor will be clean and base plates and thresholds polished.
4. Landings
b) The landings and treads will be free of loose dirt, dust streaks, and gum or other foreign substances.
5. Cleaning, Dusting, Polishing and Wall Spotting (Lift)
a) The walls and all objects in the area will be free of finger marks and other smudges.
b) Handrails and glass will be clean, metal surfaces will be cleaned and polished.
5. A. Restroom Cleaning
1. Trash containers will be emptied clean, liners inserted.
2. All sanitary receptacles will be clean, both inside and outside, and contain a new liner.
3. No trash or marks will be on floor.
B. Replenishment of Supplies
1. All dispensers of supplies will be clean and filled with the proper supplies (towels, soap, napkins, etc.)
C. Cleaning of Sanitary Receptacles
1. All sanitary receptacles will be empty except for a new “liner”.
2. All sanitary receptacles will be free of spots, stains, and finger marks.
3. All sanitary receptacles will be free of odors.
D. Cleaning of Toilet Room Fixtures
1. All porcelain surfaces of washbasins, toilets, and urinals will be free of dust, dirt, spots, and stains.
2. The wall surfaces will be free of spots and smears.
3. All toilet seats will be left in raised position after cleaning. They will be free of spots and stains, and the seat hinges will be free of mold.
4. The plumbing fixtures will be free of mold and water stains.
E. Cleaning of Supply Dispensers, Tile Walls, Stall Partitions, Doors, Shelves, Mirrors and Floors
1. All supply dispensers will be clean and free of finger marks and water spots.
2. All shelves and shelf brackets will be free of gum, dust, fingerprints, water stains, smudges and other soil.
3. All mirrors should be free of streaks, smudges, water spots, dust; lipstick smudges, and should not be cloudy.
4. Walls, stall partitions, and doors will be free of hand marks, dust, pencil marks, lipstick smudges, water streaks, mop marks, and mold.
5. Floors (especially in corners) will be free of dirt and dust, gum, grease, black marks, loose paper, water, mop stains, and strings. Particular attention should be given to area under urinal.
6. Wall Cleaning
A. Wall Washing
1. There will be no streaks or spots remaining on walls or signs of not overlapping.
2. There will be no smudges, spots at point where cleaning of the lower and upper halves of the wall overlaps.
3. No water will have been spilled on floor or furnishings.
4. Wall will be uniformly clean all over.
5. Woodwork on doors, windows, and moldings will be clean.
B. Furniture Replacement
1. All furniture, pictures, and other furnishings moved during the wall washing operation will be returned to their original position.
6. Floor Cleaning
A. Preparation of Mopping
1. Cleaning solutions, where used, will have been mixed thoroughly and in the proportions specified without undue spillage of either solution or rinse water.
2. Proper precautions will have been taken to advise building occupants of wet and/or slippery floor conditions.
3. The space to be mopped will have been properly prepared for the mopping operation by sweeping the floor area as necessary and otherwise clearing of visible debris.
B. Floor Mopping
1. The mopping work will have been performed in such manner as to properly clean the floor surface; care is to be taken to see that the correct type and mixture of cleaning solution, if required, has been used. Proper extraction methods will be used to eliminate residue buildup in seams and discoloring of grout.
2. All mopped areas will be clean and free from dirt, streaks, mop marks, and strands, etc.; properly rinsed, if required, and dry mopped for an overall appearance of cleanliness.
3. Walls, baseboards, and other surfaces will be free of watermarks, scars, or marks form the cleaning equipment striking the surfaces and splashing from the cleaning solution and rinse water.
4. Care will have been taken throughout the mopping operation to prevent the liquids and equipment from coming into contact with electric outlets located in the floor areas or baseboards.
B. Preparation of Floor Area for polishing
1. The floor area will be free of dirt and dissolved polish build up particles, cleaning material residue, streaks; mop strands, and otherwise be thoroughly cleaned.
2. Walls, baseboards, furniture bases, and other surfaces will be free of watermarks, marks from the cleaning equipment, and splashing from the floor cleaning solutions.
D. Polishing
1. The surface waxed will have the proper polish applied in accordance with best operating practices.
2. The polish will be applied thinly, uniformly, and evenly in such a manner as to avoid skipping of areas, and allowed to properly dry before being buffed.
3. Walls, baseboards, furniture, and other surfaces will be free of wax residue and marks from the equipment. Covering for wall protection will be used in areas where paneling or cloth is found.
4. The polished area will be free of streaks, mop strand marks, skipped areas, and other evidence of improper wax application.
E. Buffing
1. The polished or damp mopped surface shall have dried to the touch before being buffed.
2. Baseboards, furniture, and equipment will not be disfigured or damaged during the buffing work.
3. The finished area will be polished to an acceptable, uniform luster, and free of extreme highlights form the brushes of the machine.
F. Furniture Arrangements in polished Areas
1. All rug edges will be replaced to their proper position.
2. All moved items of furniture and office equipment will be returned to their original positions.
3. Care will have been exercised to avoid damage to building and/or office equipment during movement of the furniture, etc.
G. Preparation for Floor Scrubbing
1. The machine and other equipment will be checked and readied for work in a careful and thorough manner.
2. Additions of motor oil, where required, will be accomplished in a safe and careful way so as to avoid spillage and overfilling.
3. Cleaning solutions will be mixed thoroughly and in proportions specified without undue spillage of either solution or rinse water.
H. Floor Scrubbing and Rinsing
1. Proper precautions will be utilized to inform the building occupants of wet and/or slippery conditions during the scrubbing operation.
2. The scrubbing work will be performed in such manner as to properly clean the floor surface with care taken to see that the proper cleaning solution is used.
3. All areas, including areas inaccessible to the machine and which are cleaned by means of deck scrubbing brushes and/or mops, will be clean and free of dirt, water streaks, mop marks and string; properly rinsed and dry mopped to present an overall appearance of cleanliness.
4. Walls, baseboards, and other surfaces will be free of watermarks, scars from the cleaning equipment striking the surfaces and splashing from the cleaning solution and rinse water.
7. Waste Disposal
A. Paper and Trash Collection, Removal and Disposal
1. Bagged trash will be deposited in a pre-approved location
2. Any paper and trash spilled during the collection process will have been cleaned up.
First class cleaning services is a professional company offering cleaning services for offices, hospitals, malls, banking halls, sporting facilities, hotels, guest houses, schools, golf clubs, supermarkets, go downs and warehouses. With branches in Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, Kakamega and other towns in kenya. In addition to cleaning services we do sanitary disposal bins; fumigation/ pest control and washroom consumables. Contact us on sales@firstclasscleaning.co.ke or call 0721867339.
